Product Support

Welcome to the OBAM stairlifts Product Support hub. Here, you can find user guides and manuals for our different models, which will assist you in maximizing the use of your lift while ensuring safe operation.

User Guides & Manuals

Handicare 1100 – Complete user manual for the 1100 stairlift, covering operation, safety, options and fault‑finding.

Access Flow X – Detailed instructions for the Access Flow X stairlift, plus diagnostics and maintenance tips.

Minivator 1000 – Minivator’s 1000 stairlift manual, with guidance on cleaning, battery care and safe use.

Bespoke Synergy – User guide manual containing information on maintenance, operation, and helpful diagrams.

Platinum Ergo Straight – User guide for straight stairlifts (Platinum Ergo series), covering user operation and safety.

Platinum Ergo Curve – User guide for curved stairlifts (Platinum Ergo series), covering user operation and safety.

Platinum Ultimate – User guide for the the Platinum Ultimate series including Power Swivel and Manual Swivel models. 

Aftercare & Support Options

For ongoing support beyond product use, explore these essential pages:

Aftercare Services

Learn how OBAM’s 24/7 call‑out service ensures your stairlift stays in top condition — response available at any time.

Maintenance Guide

Follow our top tips on weekly cleaning, battery care, remote control upkeep, and when to schedule your annual professional service

Repairs & Servicing

Need help fixing your lift? Visit our Repairs & Servicing page.

Troubleshooting

Got an issue? Try our interactive tool to diagnose common problems.

FAQs & Breakdown Support

Frequently Asked Questions

Find answers to common queries about installation time, manual handover, diagnostics, remote control setup, and emergency call‑outs.

Contact & Breakdown Support

If something goes wrong, contact our team any time — engineers are on call day or night, weekends and bank holidays.