Welcome to the OBAM stairlifts Product Support hub. Here, you can find user guides and manuals for our different models, which will assist you in maximizing the use of your lift while ensuring safe operation.
Handicare 1100 – Complete user manual for the 1100 stairlift, covering operation, safety, options and fault‑finding.
Access Flow X – Detailed instructions for the Access Flow X stairlift, plus diagnostics and maintenance tips.
Minivator 1000 – Minivator’s 1000 stairlift manual, with guidance on cleaning, battery care and safe use.
Bespoke Synergy – User guide manual containing information on maintenance, operation, and helpful diagrams.
Platinum Ergo Straight – User guide for straight stairlifts (Platinum Ergo series), covering user operation and safety.
Platinum Ergo Curve – User guide for curved stairlifts (Platinum Ergo series), covering user operation and safety.
Platinum Ultimate – User guide for the the Platinum Ultimate series including Power Swivel and Manual Swivel models.
For ongoing support beyond product use, explore these essential pages:
Aftercare Services
Learn how OBAM’s 24/7 call‑out service ensures your stairlift stays in top condition — response available at any time.
Maintenance Guide
Follow our top tips on weekly cleaning, battery care, remote control upkeep, and when to schedule your annual professional service
Repairs & Servicing
Need help fixing your lift? Visit our Repairs & Servicing page.
Troubleshooting
Got an issue? Try our interactive tool to diagnose common problems.
Frequently Asked Questions
Find answers to common queries about installation time, manual handover, diagnostics, remote control setup, and emergency call‑outs.
Contact & Breakdown Support
If something goes wrong, contact our team any time — engineers are on call day or night, weekends and bank holidays.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
_GRECAPTCHA | 5 months 27 days | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
Cookie | Duration | Description |
---|---|---|
YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
Cookie | Duration | Description |
---|---|---|
CONSENT | 16 years 3 months 1 day 11 hours 10 minutes | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
_gat_gtag_UA_31201095_1 | 1 minute | Set by Google to distinguish users. |
Cookie | Duration | Description |
---|---|---|
ANONCHK | 10 minutes | This cookie is used for storing the session ID for a user. This cookie ensures that clicks from advertisement on the Bing search engine are verified and it is used for reporting purposes and for personalization. |
fr | 3 months | The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin. |
IDE | 1 year 24 days | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
MUID | 1 year 24 days | Used by Microsoft as a unique identifier. The cookie is set by embedded Microsoft scripts. The purpose of this cookie is to synchronize the ID across many different Microsoft domains to enable user tracking. |
NID | 6 months | This cookie is used to a profile based on user’s interest and display personalized ads to the users. |
VISITOR_INFO1_LIVE | 5 months 27 days | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |
_fbp | 3 months | This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website. |
_fbp | 3 months | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytical | 1 year | No description available. |
_dc_gtm_UA-31201095-1 | 1 minute | No description |