British Healthcare Trades Association

Obam Stairlifts are proud to be a member of the British Healthcare Trades Association (BHTA). Founded in 1917, the BHTA has been championing better healthcare for over 100 years.

As members of the BHTA, we have voluntarily committed to their Code of Practice, the first and only code in the healthcare industry to be approved by the Chartered Trading Standards Institute (CTSI). This demonstrates our dedication to going above and beyond our legal obligations to you, meaning that as a customer, you can be confident we are a company you can trust.

We promise:

  • You will always be treated with respect, compassion and dignity
  • We will only recommend products and services that meet a genuine need
  • We will never pressure sell to you
  • You can always expect a high standard of after-sales service

 

Buying a product or service from a member of the BHTA also gives you an extra layer of consumer protection. We always hope you are more than satisfied with the service you received from us, but in the unlikely event that you feel you were treated unfairly at any point in the process, the BHTA will act as a free, impartial consumer reconciliation service.

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    A lot of companies boast a 24/7 service and maintenance offering, but few actually deliver. I can honestly say that Obam do that and we had our stairlift back up and running within hours of calling them

    Mr S, Retford Obam

    Obam Stairlifts is Rated 4.8 out of 5
    based on 113 reviews  /  Leave Review